Cymru Comms is proud to announce that we are authorised Starlink installers in Cardiff and across Wales.

Wales was one of the early areas in the UK to gain access to the revolutionary Starlink broadband service, which now covers Cardiff and the surrounding regions. Rural areas in South Wales, such as those around Cardiff, benefit greatly from this high-speed connection.

Starlink is set to transform internet access in rural areas with download speeds of up to 400Mbps and upload speeds exceeding 20Mbps. Running a business from home or any remote location is now achievable, even in the most rural parts near Cardiff, like St. Fagans, Gwaelod-y-Garth, and Tongwynlais.

Thanks to the low latency of a Starlink connection, it’s perfect for video calling platforms like Zoom and FaceTime. It also works seamlessly with WhatsApp, mobile WiFi calling, and Digital Voice/VoIP providers. Having installed over 1,000 Starlink systems, we’ve achieved 100% customer satisfaction with the broadband service.

For more information about the Starlink Authorised Installer program, you can visit the official Starlink website.

How Our Service Works:

1. Placing Your Order
   Cymru Comms can supply and install your Starlink system. As authorised Starlink installers, we have dedicated support from the Starlink team at SpaceX. If you’d like to purchase your Starlink kit through us, please call 01443 711878. Being part of the Authorised Starlink Installer programme means we keep new Starlink kits in stock for quick installations when needed.If you’ve already ordered your Starlink system directly from Starlink, we can assist with the installation of your Starlink dish and router.Need help ordering your Starlink system? Feel free to call us at 01443 711878, and we’ll guide you through the ordering process over the phone.
2. Booking Your Installation
   To schedule your installation, either give us a call at 01443 711878 or fill out the ‘Request an Appointment’ form on this page.
3. Installing Your Hardware
   Starlink requires a clear view of the northern sky. Depending on your property’s orientation and location, we’ll find the most suitable spot to install the equipment. Our installation service includes all the necessary brackets, poles, and hardware.
   • Starlink Version 2 (V2) Hardware: This version doesn’t have an Ethernet port on the router and offers WiFi connectivity only. If you need an Ethernet port to connect other networking devices in your home or business, let us know—we can provide one for you.
   • Starlink Gen4 Kit: This newer kit includes two Ethernet ports on the Starlink WiFi router but requires an additional adapter to mount the dish, which must be purchased separately.

   If your router’s location requires it, we can also help install additional networking equipment to ensure your internet connection reaches the desired areas.

Service Details:

• Monthly Service Charge: The Starlink service costs £75.00 inc VAT per month, payable directly to Starlink.
• No Long-Term Contracts: Unlike traditional telecom providers, you’re not tied into a lengthy contract. Once your new service is operational, you can cancel the broadband component of any existing fixed-line services or your entire phone line rental agreement.
• Cable Requirements: Depending on where the dish is mounted, a longer cable might be necessary. The standard cable length is 50 ft, but we offer upgraded cables of 75 ft and 150 ft. These are usually available on our vans and are offered as chargeable upgrades, subject to availability.

Additional Services:

We also install 5G and 4G broadband solutions. For more details, visit cymrucomms.co.uk/4g-5g.

If you have any questions or need further assistance, don’t hesitate to contact us at 01443 711878. We’re here to help you get connected with the best broadband solutions available.

Request an appointment

With Starlink’s exceptional high-speed internet, you have the ability to share your connection with multiple buildings or even neighbors, as long as there’s a clear line-of-sight between locations. This means you can extend the network to other structures on your property or collaborate with others nearby to share the initial Starlink hardware purchase and monthly service costs.

While Starlink delivers outstanding broadband speeds, the included router typically features a basic wireless access point. To maximise your WiFi performance, consider our mesh wireless access points and UniFi network solutions for the best connectivity available. For more details, visit our website: https://cymrucomms.co.uk/wifi-installation/.

If you’re looking to cut the cord entirely while retaining your landline number, we offer our Digital Voice (VoIP) service. This service includes unlimited calls to UK landline and mobile phones.

Our Digital Voice service works with a free smartphone app that allows you to make and receive phone calls using your landline number directly from your mobile phone whenever it has an active internet connection (4G/5G or WiFi). Alternatively, you can use a physical corded or cordless phone system connected to your Starlink router (with an Ethernet adapter). A voicemail service can also be configured to email you messages from any unanswered calls. See more here: https://cymrucomms.co.uk/digital-voice-voip/

Starlink Business in Cardiff

Starlink Business is now available in the Cardiff at a reduced price of £150.00+VAT (£180.00) per month for their 1TB priority data package. This offers a significant discount on the original price of the service and is much better value than leased lines and dedicated ethernet circuits. A major benefit of the Starlink system compared to leased lines is that you’re are not tied into a long term contract. Once your hardware is purchased it belongs to you and you can cancel the service at anytime. You can find out more information about Starlink Business on their new webpage – https://www.starlink.com/business

Starlink have now introduced a new package for small and medium sized companies who don’t require much priority data. The new package is £80.00+VAT (£96.00) per month and includes 40GB of priority data. Once your priority data has been used, your account then switches back to unlimited non-priority data.

Call us on 01443 711878 if you need your Starlink hardware installing. You can also contact us via our online form. We will help you get your system in the right place and make sure it is working properly.

51.4837° N, 3.1681° W